Communications Solutions Built for Regulated Industries

From government notifications requiring complete audit trails to healthcare Communications demanding HIPAA compliance, manage all your Communications through one platform built for the unique demands of regulated industries.

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Government Departments Communications

Government Departments agencies struggle with fragmented Communication systems that make emergency alerts slow, routine notices difficult to track, and compliance documentation scattered across multiple platforms.

Centralise all public Communications—from emergency alerts to regulatory notices—through one platform with complete audit trails and multi-channel delivery that ensures no citizen is left unreached.

Real applications

  • Send emergency weather alerts and evacuation notices across SMS, voice, email, and physical postings
  • Deliver business licensing renewals and regulatory compliance notices with proof of receipt
  • Distribute public health information to citizens without digital access through direct mail
  • Issue parking violations, permit renewals, and municipal service notifications
  • Coordinate interdepartmental emergency response Communications
  • Send election information and polling location updates to registered voters

Healthcare & Pharmaceuticals Notifications

Healthcare & Pharmaceuticals providers juggle multiple vendors for appointment reminders, patient Communications, and compliance notifications—all while maintaining HIPAA compliance and reaching patients who prefer different Communication methods.

Manage all patient Communications through one HIPAA-compliant platform that respects patient channel preferences while maintaining the audit trails healthcare regulations demand.

Real applications:

  • Send appointment reminders via SMS, voice calls, and postcards based on patient preference
  • Deliver lab results and test notifications through secure, encrypted channels
  • Issue medication recall alerts to affected patients across multiple channels
  • Send vaccination reminders and preventive care notifications
  • Deliver billing statements and insurance Communications with delivery confirmation
  • Execute HIPAA breach notifications meeting regulatory deadlines

Finance & Banking Messaging

Finance & Banking institutions need to deliver time-sensitive fraud alerts instantly while also meeting legal requirements for physical mail notifications—often coordinating between multiple vendors and systems.

Unify urgent digital alerts with compliant physical mail delivery through one platform that provides the security, speed, and documentation financial regulations require

Real applications:

  • Send fraud alerts and suspicious activity notifications across SMS, voice, and email with immediate delivery
  • Deliver account statements and tax documents via secure mail with postal tracking
  • Issue policy renewal notices combining direct mail with email and SMS reminders
  • Send insurance claim status updates and payment notifications
  • Execute regulatory disclosure mailings with documented proof of delivery
  • Deliver credit card and loan offer campaigns across print and digital channels

Law Firms Communications

Law firms face growing pressure to manage cyber breach Communication, compliance notices and client alerts with precision and documented proof. When an incident occurs, legal teams must act quickly, notify affected parties through the correct channels and maintain a complete record of every step for regulators and clients.

Traditional tools make this difficult, often splitting digital, print and incident workflows across separate systems. Centralise all breach-related and client-wide Communication through one platform designed for legal accuracy, fast action and complete audit logging across every channel.

Real applications:

  • Execute cyber breach Communication across email, SMS, voice, WhatsApp and physical mail with full audit trails
  • Deliver breach notification letters with instant pricing and postal tracking
  • Send regulatory updates, compliance notices and obligation reminders to clients
  • Provide follow-up remediation guidance during cyber matters using editable templates
  • Issue high-volume client alerts across multiple channels from one interface
  • Send court date reminders, appointment confirmations and document requests
  • Manage incident-driven Communication with partner-level visibility and time-stamped logs
  • Combine digital alerts with physical documents for clients requiring formal written notices

Automotive Industry Communications

Automotive Industries waste resources fielding "where's my delivery?" calls while drivers struggle with outdated Communication systems, and customers demand real-time visibility.

Automate customer delivery notifications while keeping drivers and partners informed with real-time operational updates, reducing service calls and improving satisfaction.

Real applications:

  • Send automated delivery notifications and tracking updates via SMS and email
  • Alert customers about delivery delays or route changes before they call
  • Notify drivers of route changes, pickup updates, and operational alerts
  • Issue safety recalls for products already shipped to customers
  • Send delivery confirmation notifications with proof of delivery
  • Coordinate with warehouse partners and vendors on shipment schedules

Insurance Companies

Insurance Companies want to include direct mail in campaigns but can't justify the complexity of coordinating separate print vendors, designers, and mailing services—so they stick to digital-only campaigns with lower response rates.

Execute campaigns that combine high-converting direct mail with digital follow-up, all from one platform with instant pricing and no vendor coordination.

Real applications:

  • Launch product announcements with direct mail catalogues plus coordinated email and SMS
  • Send cart abandonment reminders via email with postal mail for high-value customers
  • Execute VIP customer appreciation campaigns with branded physical gifts and messages
  • Deliver order confirmations, shipping notifications, and delivery updates
  • Send loyalty program tier changes and exclusive offers via personalised mail
  • Issue product recall notifications to affected customers with tracking and compliance documentation

Industries Built on Trust Need Communications Built for Compliance

Whatever your industry, if compliance matters, COMUNiQ delivers the security, audit trails, and multi-channel reach your organisation demands.

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