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Expanded overview
Every breach tells a story, COMUNiQ listens. Our platform captures granular data points across every incident, applying predefined remedial actions to ensure each notification is context-aware, compliant, and uniquely tailored to the breach scenario. No templates. No guesswork. Just precision Communication that builds trust and meets regulatory expectations.
One Fully Integrated Communications Platform for Every Channel
Purpose-built for breaches, recalls and regulatory alerts, COMUNiQ unifies incident Communications into a single, compliance-ready system. Your legal team sets the strategy, and our platform delivers across every channel with live audit logging.
Mass notifications with personalised variable data and delivery tracking
SMS
Instant mobile alerts with delivery confirmation and opt-out management
Secure messaging for urgent stakeholder Communications
Voice
Automated voice notifications with message delivery verification
Fax
Legacy system integration for regulatory requirements
Direct Mail & Print
Physical letters, notices, and documentation with postal tracking
Meet 24-Hour Breach Notification Deadlines with Automated, Personalised Execution
Australian law requires organisations to notify affected individuals within 24 hours of a data breach. COMUNiQ's automation handles the heavy lifting—personalise messages for thousands of recipients, execute across all channels simultaneously, and generate the audit trails regulators demand. The platform automatically purges all data after 30 days, ensuring ongoing compliance without manual data management.
Automated Campaign Execution
Set up templates once and trigger Communications automatically based on incidents, schedules, or system events.
Improved Speed to Market
Transform traditional 7-day Communication workflows into 7-minute execution with streamlined processes and instant delivery.
Highly Personalised at Scale
Deliver individualised messages with unique variable data for each recipient, from specific breach details to personalised account information.
Live Audit Logging
Every action is tracked for compliance with comprehensive activity monitoring and detailed reporting.
Month-to-Month, Pay-Per-Use Model
No lock-in contracts. Scale seamlessly without long-term commitments or upfront costs.
Full Editing Control
Make unlimited content changes in a familiar editor with access to professional templates, graphics, and content libraries.
Streamlined Incident Communication in Nine Simple Steps
COMUNiQ's self-serve interface guides you through every stage of critical incident Communications, from initial setup to final delivery tracking. Your team controls the strategy—we provide the crisis Communications platform to execute it flawlessly.
Log In
Access your secure portal with role-based permissions for your team
01
Create Company
Set up organisational profiles and compliance settings
02
Create Incident
Define the type of incident requiring Communication response
03
Configure Notification
Select channels, customise messaging, and set compliance parameters
04
Upload Contacts
Import recipient data with built-in validation and segmentation
05
Proof
Review real-time previews across all digital and print formats
06
Approve
Final sign-off with documented approval chains for audit trails
07
Send
Execute Communications across all selected channels simultaneously
08
Track
Monitor delivery status, engagement metrics, and compliance reporting in real-time
09
01
02
Create Company
Set up organisational profiles and compliance settings
03
Create Incident
Define the type of incident requiring Communication response
04
Configure Notification
Select channels, customise messaging, and set compliance parameters
05
Upload Contacts
Import recipient data with built-in validation and segmentation
06
Proof
Review real-time previews across all digital and print formats
07
Approve
Final sign-off with documented approval chains for audit trails
08
Send
Execute Communications across all selected channels simultaneously
09
Track
Monitor delivery status, engagement metrics, and compliance reporting in real-time
Every step generates live audit logs and campaign reporting, providing the documentation trail required for regulatory compliance and internal governance. All Communication activity is tracked, timestamped and accessible through comprehensive dashboards designed for compliance review.
Built For Critical Communication Needs Across Multiple Scenarios
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Incident & Crisis Communication
Coordinate urgent stakeholder notifications during emergencies, outages, or operational disruptions.
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Breach & Compliance Notifications
Execute mandatory regulatory notifications and customer breach alerts.
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Secure Customer Messaging
Deliver sensitive account information, policy updates, and confidential Communications.
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2FA & Authentication
Send secure authentication codes and identity verification messages via SMS, voice, and email.
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Internal Team Messaging
Coordinate internal crisis response teams and stakeholders.
0%
Engagement boost
Traditional Communications VS COMUNiQ
Traditional Communications
Conventional notification processes are slow, repetitive and dependent on multiple teams. Each update requires manual edits, sign-offs and long email trails that delay the response. The result is limited personalisation, inconsistent messaging and slower delivery when timing matters most.
COMUNiQ
COMUNiQ transforms this into a single, automated workflow that brings together speed to market, high personalisation and intelligent automation. Each notification is dynamically built from verified data and tailored to the incident type, client and compliance requirement. Messages are approved, proofed and delivered across digital and print channels within minutes instead of days, creating faster, consistent and secure Communication at scale.
Organisations across regulated industries rely on COMUNiQ for their most important Communications
Law Firms
Cyber breach notifications
Compliance Communications
Client alerts
Insurance Companies
Policy notifications
Claims Communications
Incident response
Government Departments
Public notifications
Regulatory Communications
Emergency alerts
Healthcare & Pharmaceuticals
HIPAA-compliant patient Communications
Regulatory notices
Safety alerts
Finance & Banking
Account notifications
Regulatory Communications
Fraud alerts
Automotive Industry
Product recalls
Safety notifications
Customer Communications
See COMUNiQ in Action
Your legal and compliance teams decide what needs to be said. COMUNiQ gives you the power to say it instantly across every channel without relying on agencies or outside vendors. No waiting on proofs, no coordination delays, complete compliance control.
Built for incidents where every minute matters, COMUNiQ turns your Communication strategy into immediate action with full accountability across every channel.
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